FREQUENTLY ASKED QUESTIONS

Q: How does the booking process work?

A: We book out clients throughout the year sometimes months ahead. Once you inquire about working with us we send you a booking process document that further explains the booking process as well as timelines in more detail.

Q: How many revisions are included in the project?

A: We usually send 2-3 design concepts, once you’ve chosen a concept that you’d like to move forward with, there are 3 revision rounds included. Any additional revisions will be charged as per our hourly rate.

Q: How does the payment process work?

A: International payments: Paypal

Local payments: Electronic Bank transfer

Q: Cancelling the project and refunds

A: No refunds will be given at any point after contract has been signed.