FREQUENTLY ASKED QUESTIONS
Q: How does the booking process work?
A: We book out clients throughout the year sometimes months ahead. Once you inquire about working with us we send you a booking process document that further explains the booking process as well as timelines in more detail.
Q: How many revisions are included in the project?
A: We usually send 2-3 design concepts, once you’ve chosen a concept that you’d like to move forward with, there are 3 revision rounds included. Any additional revisions will be charged as per our hourly rate.
Q: How does the payment process work?
A: International payments: Paypal
Local payments: Electronic Bank transfer
Q: Cancelling the project and refunds
A: No refunds will be given at any point after contract has been signed.
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